Policies

BURNT TOAST INN POLICIES

Check-in begins at 4 p.m. Check-out is 11 a.m. Early check-in or late check-out may be possible with prior notice. 

Please ensure that you provide us with accurate phone and email information that we can use to contact you while you are traveling.

The Burnt Toast Inn is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call and email us at least 10 days prior to your reservation arrival date.

In the unlikely event that you must cancel with less than ten days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation.

Rates/policies are subject to change and vary during high impact periods and special requests. *A 60 day cancellation notice is required on whole house bookings. Holidays and special events including football weekends, art fair, etc. require 30 days notice to cancel. Whole house bookings for Graduation weekend require a 6 month cancellation notice.

It is our policy to charge your card for the entirety of your reservation within the cancellation period for your reservation. Standard reservations will therefore be charged 10 days prior to your arrival. Other reservations will be charged within the cancellation period. Please check with us if you are unsure of your reservations cancellation time frame.

We will not enter your room during your stay, if you require any extra towels or anything of that nature please ask us.

Guests are responsible for the replacement cost of any missing/broken items of Burnt Toast Inn.

Absolutely No Smoking inside; however designated outdoor smoking areas are available.

Generally, pets are not allowed however, do call to discuss.

This is an adult only Inn but, if the whole house is rented to a single party, children are allowed. Please be aware the inn is not child proofed.

Sincerely,
Sarah Okuyama Owner
734-353-2121 734-395-4114
www.burnttoastinn.com 
415 W William 
Ann Arbor, Michigan 48103
ARRIVAL TIMES
4:00 PM - 10:30 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

PROOF OF VACCINATION
Dear Guests...Due to the continued threat of Covid 19 exposure and the new Delta Variant I have found it necessary to request from Guests proof of vaccination by providing a copy of their vaccination card. Please take a picture and send via email or by text messaging. The best email is Burnttoastinn@gmail.com or by texting to 734-353-2121 . Please send after you have made a reservation online or after talking with me. I hope this will provide an addtional level of safety and security for Guests, Staff and myself here at the Burnt Toast Inn. This is my 17th year in business and I hope to see many more years of opperation. I thank you for your understanding and cooperation in this matter. Thank you so very much!!